Docklands Office Premises

Services / Utilities

IT Support

Our in-house IT Support team sets us apart in the London region. We provide comprehensive IT Support services, with flexible options for monthly contracts or pay-as-you-go pricing. From setting up your IT infrastructure in your new office to providing advice and minor fixes at no cost, we have you covered.

Telecommunications

Hastingwood is capable of providing customized VoIP solutions to meet the unique needs of each tenant. Whether you're a small business in need of a hosted single extension system or a larger organization requiring multi-seat call center operations and corporate solutions with dedicated virtual PBXs, we have a solution that will fit your specific requirements and help your business operate efficiently.

Our in house designed system provides services that include features such as:

• Ring Groups
• Call Queues
• Voicemails
• Follow-me options
• Interactive Voice Response menus
• Time-of-day based routing
• Call forwarding
• Call recording
• Call reporting and analysis
• Listen and whisper coaching facilities
• Audio Conference Bridge
• Voicemail Box (free) – 24hr digital answerphone, local or remote access
• Call transfer, call back (internal), free internal calls, etc. – large switch facilities
• Personal Telephone Answering available with all calls answered in your business name


• Instant Installation and with only monthly contract
• Line Rental includes basic services (DDI, Voicemail, Fully featured Handset, Time of Day routing, Forwarding etc.)
• Additional Extensions. Multiple extensions can share one Exchange Line with no loss of calls.
• Call Charges – at Skype tariffs or less for volume users

Internet Connectivity

At Hastingwood, we pride ourselves on providing a high-speed, business-grade broadband service that is unparalleled in terms of low latency and reliability. This makes it ideal for mission-critical applications such as MS Office 365 and cloud-based file storage, including MS Azure, MS OneDrive, Drop-Box, iDrive, etc. Our cutting-edge technology allows us to offer up to 10 Gbps broadband service , making us one of the fastest business center broadband services in the UK. We understand that every business has different needs, which is why we offer a range of customizable packages that can be tailored to your specific requirements.

As an ISP, Hastingwood must enforce a Fair Usage policy. Please click here to download our Fair Usage document.

Electricity, Gas, Water

All electricity, gas and water services are included in the basic rental price.

Rates Advisory Service

We provide a free Rates Advisory Service to all our tenants which includes Appeals, Bill Checking and assistance with applications for Small Business Rates Relief.

Office Support

Conference Room and Meeting Room facilities are available for hire, each with internet connected PC’s and optional projectors. We can also provide computers for day hire. Catering is available, either from the café on site or by arrangement with local restaurants. Phone hire and video conferencing can be added to any conference or training event. Bulk Network printers (colour or monochrome lasers) can be used. We can also provide secretarial or PA help for the day.