Phone Support

Hastingwood offers a range of different VoIP solutions, including providing different handsets, ATAs and dedicated PBXs. All of these devices are managed remotely where possible but clients also need access to manuals and guides for the most common functions and questions. These documents are povided below for your convenience.

If your issue is not covered in the following documents please contact the Support team via email or phone, or we recommend that you create a Ticket on our support system :

Please click here to access the Hastingwood Support Ticketing System. You will then be able to update it if required and monitor its progress.

Email - support@hastwood.com

Phone - 0207 345 5243

Please click here for the Cisco Handset Video Tutorial.

Please click here for the easy-to-digest Hastingwood Telephone User Guide.

Please click here for the in-depth Cisco Telephone User Guide.